Frequently Asked Questions

Find answers to common questions about our services, shipping, and caring for your luxury pieces.

event_available Rentals

How does the rental process work? expand_more

Our rental process is designed to be as seamless as a traditional purchase. Simply select your desired piece, choose your dates on our availability calendar, and add to cart.

Once your order is placed, our concierges will carefully prepare and package your item, ensuring it arrives in pristine condition at least one day before your event.

What is the standard rental duration? expand_more

Our standard rental period is 4 days. This allows sufficient time for delivery, fitting, your event, and return shipping. Extended rental periods of 8 or 12 days are available upon request for an additional fee.

local_shipping Shipping

Do you ship internationally? expand_more

Currently, our luxury rental and purchase services are available exclusively within the contiguous United States. We ensure secure, expedited shipping to guarantee your items arrive safely and on time.